MiniSun FAQs

Shopping with MiniSun? Here are the essentials for retail orders on minisun.us. For the full details, follow the policy links below.

Do you offer free shipping?

Yes. All U.S. retail orders receive free shipping, with no minimum purchase required. Available delivery options are shown at checkout. Read our Shipping Policy.

When will my order ship?

Orders are normally dispatched within 1–2 business days after payment. Carrier delivery time is additional and depends on the service and destination. You will receive shipping confirmation and tracking details when your order is dispatched.

Can I return an item?

You may request a return within 30 days after receiving your item, including change-of-mind returns. Contact us with your order number before sending anything back so we can provide the appropriate instructions. See our Refund Policy for conditions and details.

How many items are included?

Check the exact product listing for the sale unit, pack quantity, model, condition and included accessories. A 2-pack, set or kit may contain different quantities depending on the product. Contact us before ordering if anything is unclear.

Do you sell wholesale?

Yes. For bulk pricing, minimum orders and warehouse pickup arrangements, visit MiniSun Wholesale and contact the wholesale team. The prices on this retail store are retail prices; wholesale quotes depend on the product and quantity.

How can I contact you?

Email minisuntrading@gmail.com or call +1 (626) 203-6132 for retail order assistance. Include your order number and the product SKU when available.