退款政策

Last updated: September 29, 2026

30-day returns

You may request a return within 30 days after collecting the item from our warehouse, including if you change your mind or no longer need the item. Contact Minisun within that period with your order number and the item you would like to return.

How to request a return

Email minisuntrading@gmail.com or call +1 (626) 203-6132. Please include your order number, the reason for the return, and photos if the item is damaged, incorrect, or not as described.

Please contact us for return instructions before bringing or sending an item back. We will confirm the appropriate return arrangements for your order.

Condition of returned items

For a change-of-mind return, please return the item in the condition in which you received it, with the included accessories and, where available, the original packaging. Keep your order confirmation or other proof of purchase. If the item is damaged, defective, incomplete, or different from its description, tell us when requesting help so that we can review the issue.

Damaged, incorrect, or defective items

Please inspect your order after pickup and contact us promptly if there is a problem. Keep the item and packaging while we review your request. The 30-day change-of-mind return period does not limit any rights or remedies you may have under applicable law for damaged, defective, or misdescribed goods.

Refunds

We will confirm the refund details after receiving and reviewing your return. Approved refunds are issued to the original payment method. The time for an issued refund to appear in your account depends on your bank or payment provider. Contact us if you need an update about your return or refund.

For pickup information, see our Pickup Policy.